Paul Inso is an experienced Learning Program Manager at Tek Experts since July 2019, previously serving in various managerial roles at Convergys from 2004 to 2018, including Sr. Operations Manager and Operations Manager. In these positions, Paul has effectively partnered with multiple teams to enhance profitability, client satisfaction, and operational efficiency, while also improving training delivery and mentoring trainers. Educational qualifications include a Master of Business Administration from Ateneo Graduate School of Business and diplomas in Special Education and Professional Education from St. Theresa's College, along with a Bachelor of Science in Psychology from the University of San Carlos.
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