Colleen Ruggiero

Colleen Ruggiero is a seasoned professional in customer success and support, currently serving as a Customer Success Manager at Tekmetric since March 2024. Prior experience includes leadership roles such as Director of Customer Support at Encompass Technologies, Director of CX at Firstbase, and Senior Director positions at Electric, overseeing both Product Support and Service Desk operations. Ruggiero's career also includes significant contributions at Yext as Director of Client Support and earlier roles at Vertigo Media Group as an Account Manager. An alumnus of SUNY New Paltz, Colleen Ruggiero holds a Bachelor of Science degree in Communication and Media Studies.