Gabriela Rodrigues

Gabriela Rodrigues has extensive experience in customer support and management, currently serving as Coordenadora de Suporte/Atendimento at Teknisa since March 2014, where responsibilities include overseeing service operations, managing backlogs, training teams, and conducting client meetings. Prior to this role, Gabriela held positions as an Analista de suporte, where Gabriela supervised analysts and trained staff, and as an Assistente de suporte trainee, focusing on customer service and ERP validation. Gabriela started their career in support as an Estágio - Auxiliar de suporte. Previously, Gabriela worked at Locminas Equipamentos as a consultora de vendas. Gabriela holds a Bacharelado em Administração from FACEMG, a degree in Análise e desenvolvimento de sistemas from Faculdade Pitagoras, and is pursuing an MBA in Gestão Estratégica de Pessoas at Cruzeiro do Sul Virtual.