Michelle Arêas Amaral

Michelle Arêas Amaral has extensive experience in customer support and service coordination, currently serving as Coordenadora de serviços at Teknisa since September 2020, where responsibilities include managing a team for a major restaurant client and overseeing ticket management for national units. Previous roles at Teknisa include various positions as Analista de Serviços and Assistente de Relacionamento com Cliente, focusing on customer support, training, and collaboration with development teams to enhance service delivery. Earlier in their career, Michelle held positions at Br Telemática and Procuradoria Geral De Justica De Minas Gerais, emphasizing customer relations and public communication. Michelle holds a degree in Communication and Journalism from Universidade Salgado de Oliveira and a degree in Management of Human Resources from Centro Universitário de Belo Horizonte.