Déric Durocher

Déric Durocher is experienced in various roles related to technical support, customer service, and IT. At TekSavvy Solutions Inc., Déric has excelled as an Infrastructure Specialist, Desktop Support, Technical Support Team Leader, Customer Service Team Lead, Technical Support Account Manager, and Technical Support Representative. Déric's responsibilities include managing hardware and software requests, administering Microsoft 365 services, deploying corporate workstations and hardware, leading and mentoring teams, addressing customer inquiries, and resolving technical concerns efficiently. Déric also has previous experience in IT at Bedtek Computers. Educated at Vankleek Hill Collegiate, Déric has a strong foundation in the field.