Brian Wilson is an accomplished professional in the field of support services and helpdesk management, currently serving as the Director of Support Services at Tekscape, Inc. Previously, Brian held key positions such as Director of Helpdesk at SiriusPoint and Global Service Desk Manager at both Eze Castle Integration and NBCUniversal Media, LLC. Additionally, Brian served as the Service Desk Supervisor of the Americas at Holtzbrinck Publishing Group. Brian earned a BBA in Computer Information Systems from Baruch College, where studies were undertaken from 1989 to 1993.