Brendan Paredes is an experienced IT professional with a strong background in desktop and mainframe support, network account management, and major problem management. Currently serving as a Team Lead/Support Analyst at TEKsystems since March 2021, Brendan has excelled in facilitating communication between technology teams and developing quality standards for ticketing and call services. Prior roles include Help Desk Analyst at TEKsystems, Systems Analyst at Piggly Wiggly Midwest, and Desktop Support Analyst at Sheboygan County, among others. Brendan has extensive experience across various environments, including Office 365, Windows 10, and mainframe systems, complemented by a Bachelor's degree in Computer Technology from Marquette University.
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