Doug Tedford is a seasoned professional in the Salesforce and CRM technology space with extensive experience in leading transformation initiatives across various industries. Currently serving as Salesforce Practice Leader - Agentforce Specialist at TEKsystems, Doug focuses on enhancing the Salesforce practice through strategic consulting and business leadership. Prior roles include Director of CRM Technology at Blue Cross of Idaho, where Doug spearheaded a major Salesforce platform redesign, and Director of CRM at Rockland Trust, where Doug maximized the business value of Salesforce implementations. Doug's tenure at Salesforce saw leadership in customer success advisory roles, and previous consulting positions at PwC, The Dominion of Canada General Insurance Company, and OneShield further solidified expertise in digital transformation and project management. Doug's career began with independent consulting in data strategy, building a strong foundation in enterprise solutions for prominent clients.
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