Nicholas Cunningham is an experienced Information Technology professional with a strong background in customer support and technical troubleshooting. Currently serving as a Service Desk Analyst at TEKsystems since August 2024, Nicholas manages an average of 40-50 customer interactions daily, advocating for problem resolution and demonstrating advanced troubleshooting skills. Previously, Nicholas worked as an Information Technology Analyst at Southern Adventist University from January 2022 to December 2023, where responsibilities included logging and tracking support requests and providing assistance with various software and hardware issues. Nicholas holds a Bachelor of Science in Computer Science from Washington Adventist University and is pursuing a Master of Science in Computer Science at Southern Adventist University, alongside a foundational education from Takoma Academy.
This person is not in the org chart
This person is not in any teams
This person is not in any offices