Vaishali Gupta is a B.Tech (Hons.) graduate in Electronics and Communication Engineering, with 16 years of experience in various IT roles. They have worked as a ServiceNow Practice Architect and Sr Lead Business Analyst at TEKsystems, and held positions at McKinsey & Company and Accenture as an IT Analyst and Solution Architect, respectively. Vaishali is certified in CSA, CSM, and ITIL V3, specializing in ServiceNow Architectural Solutions, IT project management, and service delivery. Their career reflects a strong capability in Agile/Scrum methodologies and IT infrastructure support.
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