Mariano Grimoldi

Mariano Grimoldi is a seasoned professional with extensive experience in client support and technical assistance roles, currently serving as Sr. Manager of Client Support Services at Teladoc Health since July 2020, where management of three support teams comprising over 40 employees is a key responsibility. Prior experience includes being NOC Manager, coordinating a 24/7 multicultural team to ensure network reliability and effective incident resolution. Mariano has also held roles at InTouch Health, leading technical assistance teams, and has a background in providing on-site and bilingual customer support at Teatro Colón and TTEC. Throughout this career, a focus on delivering exceptional customer service and effective resolution of technical issues has been consistently demonstrated.