Ida Laigar

Ida Laigar has over 13 years of experience in the telecommunications and customer service industries, primarily with Tele2. Currently serving as an E-Care Product Manager at Tele2 since June 2021, Ida previously worked as a Business Analyst at Tele2 Sverige Ab from September 2013 to June 2021, and held various roles including Application Management and Quality & Procedures Manager at Tele2 from January 2010 to September 2013. Ida's expertise includes improving routines, enhancing processes in customer service, and implementing new products, applications, and systems. Prior to Tele2, Ida gained experience as a Product Specialist in Quality Assurance at Teleperformance Nordic and as an Administrator in Backoffice at BolånDirekt Swedbank AB.