Telecommunications Industry Ombudsman
Bernie Wise is a seasoned professional in dispute resolution and operational excellence within the telecommunications sector. Currently serving as the Executive General Manager - Operational Excellence and Assistant Ombudsman - Dispute Resolution at the Telecommunications Industry Ombudsman since January 2023, Bernie brings extensive experience from previous roles, including Senior Manager positions at AMP and TAL Australia, and as Investigations Manager at the Telecommunications Industry Ombudsman's Office. Educational qualifications include a Vincent Fairfax Fellowship in Ethics and Leadership from Ormond College, a Master of Laws specializing in Commercial Law from the University of Melbourne, and a Bachelor of Applied Science in Human Movement Sports Management from Federation University Australia.
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Telecommunications Industry Ombudsman
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The Telecommunications Industry Ombudsman provides a free and independent external dispute resolution service for residential consumers and small businesses who have an unresolved complaint about their telephone or internet service in Australia.