Telecommunications Industry Ombudsman

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The Telecommunications Industry Ombudsman provides a free and independent external dispute resolution service for residential consumers and small businesses who have an unresolved complaint about their telephone or internet service in Australia.

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Cynthia Gebert

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Adam Scott
Is&t Operations Lead
Alana Thompson
Lead Investigator/ Dispute Resolution Team Leader
Radek D.
Lead Investigator
Georgy Wood
Communications And Engagement Lead
Irfan A.
Head Of People And Capability
Bernie Wise
Executive General Manager - Operational Excellence
Thalia Alexopoulos
Early Resolution Team Leader
Jessica Wallace
Early Resolution Officer
Luke McDonald
Service Delivery Officer