Jonathan Kaija

Jonathan Kaija is a seasoned data and insights professional with extensive experience across various industries, currently serving as a Senior Data and Reporting Analyst at the Telecommunications Industry Ombudsman since February 2023. Previous roles include Senior Insights Analyst at takealot.com and Senior Insights Consultant at Black Swan Data, where significant achievements include analyzing large datasets and implementing innovative data solutions. Jonathan has a strong background in leadership, having managed teams and driven client projects at Lacuna Innovation, where promotions were earned for outstanding performance. Early career endeavors included entrepreneurship in computer repair and research roles at the University of Cape Town, culminating in a Bachelor of Science in Mechatronics and a certificate in Data Science from the University of Michigan.