TeleDirect BPO Kft
Caleb Okuns is an experienced Electronic Data Interchange Developer at Teledirect Kft and TD since June 2022, specializing in developing and maintaining electronic data interfaces for B2B integration, as well as analyzing data mappings and translations from trading partners. Prior to this role, Caleb served as a Logistics Operator at Wizz Air from February 2022 to December 2022, where responsibilities included tracking and providing logistical support for company trainees. Academic qualifications include a Master's degree in IT for Business Data Analytics from International Business School and a Bachelor's degree in Computer Software Engineering from Debreceni Egyetem, complemented by studies in Computer Science Engineering from University of Debrecen. Caleb possesses proficiency in customer dialogue, simulation software, Microsoft Excel, AIMS, database management, data analysis, and data visualization.
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TeleDirect BPO Kft
Our service portfolio: 1. Digital Help Desk Experienced Help Desk professionals with 20 years of cross-border service experience offer 24/7 multilingual support for technical and customer service needs. 2 Business Process Outsourcing The company offers strategic partnerships and a range of services including data integration, front and back-end processes, and customer support using no-code platforms and APIs. 3. Data Integration TeleDirect BPO offers Managed IT Services, specializing in vertical integrations, supply chain management, TMS systems, and EDI integration.