Shane Leusink

Shane Leusink has a diverse work experience spanning several roles and industries. Shane began their career at Fujitsu as an IT Technical Support in 2012. From there, they worked at Radisson Blu as a Chef, Waiter, Breakfast Server, and Meeting and Event Host. In 2014, Shane joined Fenwick Limited as a Technical Support, where they offered first-line support and maintained server infrastructure. Shane then transitioned to Convergys, initially starting as a Technical Support Engineer and eventually becoming a Technical Support Manager (Trainee) and Duty Manager. At Convergys, they managed escalations for the EMEA market and collaborated with various teams for issue analysis and communication. In 2018, Shane joined Oak Engage, first as a Dev Ops Engineer and later as a DevOps Team Lead. Overall, they have gained expertise in technical support, management, customer service, and DevOps.

Shane Leusink's education history began with their completion of GCSE's at Framwellgate Moor Secondary School Durham from 2007 to 2009. Shane then pursued a Diploma in Mechanical Engineering at New College Durham from 2009 to 2011. Following this, they obtained a Foundation degree in Computer and Networking from the same institution, New College Durham, from 2011 to 2013. Shane furthered their education by earning a Bachelor's degree in Network Systems at the University of Sunderland from 2013 to 2014. Additionally, they engaged in independent learning through various courses.