FF

Fernando F.

Customer Support Leader at Telefonica IoT&BD Tech

Fernando F. has extensive experience in the telecommunications sector, beginning with a role as Ingeniero Explotación Centro Tecnico Movilidad at Alalza from July 2009 to June 2013, focusing on diagnostics and support for large clients' data and messaging services. Following this, Fernando worked at Altran as a Consultor Telco for a Vodafone project, providing second-level technical support for mobile services. From April 2014 to December 2019, Fernando held a position at ALTEN Spain, managing customer support and device onboarding efforts for Telefónica I+D. Most recently, in February 2022, Fernando served as Customer Support Leader at Telefónica Tech, coordinating a team in managing support operations for IoT services, and also as Support and Service Delivery Manager for IoT-M2M projects, overseeing client onboarding and technical assistance for major Telefónica customers. Fernando holds a degree in Ingeniero Técnico Telecomunicaciones and a Master's degree in Edificación y Hogar Digital from Universidad de Castilla-La Mancha.

Location

Ciudad Real, Spain

Links


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices

This person is not in any offices