Kenneth Copeland is a seasoned professional in customer success and sales, currently serving as a Customer Success Manager at Telefónica Tech since November 2023. With a diverse background, Kenneth previously held roles such as Global Customer Education Senior Training Specialist at Zendesk and Account Manager at CarGurus. Kenneth began a career in sales development at Zendesk, leading an outbound sales team and achieving sales targets. Prior experience includes significant contributions as Regional Area Manager at Bòthar Ireland, where Kenneth implemented successful charity events, and as a Business Development Executive at British American Tobacco, focusing on client relations and market analysis. Educational credentials include a Bachelor's Degree from Bray Institute of Further Education, encompassing languages, business law, customer care, marketing, and IT.
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