Catress Mdyetseni

Catress Mdyetseni serves as the Director of Customer Service at Telekom Networks Malawi PLC since August 2023, building on extensive experience in customer relations and operations. Previously, Catress held roles such as Senior Manager of Customer Relationship and Contact Center Operations Manager, showcasing a strong background in enhancing customer experiences. Additionally, during a tenure at TNM Limited from September 2022 to September 2023, Catress worked as the Acting Retail Sales Manager, further demonstrating expertise in sales and customer engagement within the telecommunications sector.