Msc. Bsc. Clara Hanifa Hankie

Clara Hanifa Hankie, MSc. BSc. has a diverse work experience in the customer service and banking industries. Clara Hanifa started their career as a Customer Service Executive at Telekom Networks Malawi Limited. In 2010, they joined the National Bank of Malawi as a Banker and later became a Client Coverage Officer. During their tenure, they gained over 13 years of customer service experience and demonstrated expertise in developing and implementing customer service strategies. In 2016, Clara transitioned to being a Private Banking Officer at the National Bank of Malawi, where they excelled in providing financial guidance to elite private banking customers and achieving targets for customer recruitment and boarding. Clara Hanifa'srole also involved managing funds transfers and foreign exchange transactions.

Clara Hanifa Hankie, MSc. BSc. pursued their Bachelor of Arts degree in Human Resources Management/Personnel Administration, General from Malawi Institute of Management from 2014 to 2016. Following this, they attended the University of Derby from 2016 to 2018 and completed their Master of Science in Strategic Management. Additionally, Clara Hankie obtained a Diploma in Human Resource Management from Leicester Business Academy, although the specific dates for this qualification are not provided.