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Danielle Foley

Patient Service Representative Team Lead at Telemynd

Danielle Foley has a diverse range of work experience. Danielle is currently working at Telemynd as a Patient Service Representative Team Lead since January 2023. Prior to that, they worked at the same company as a Patient Service Representative from January 2022 to December 2022. Before joining Telemynd, they worked at Equi.Life as a Customer Care Team member from August 2019 to January 2022. Danielle also has experience working at Keurig Green Mountain, Inc. as a Consumer Care Escalation Representative II from November 2014 to December 2016. Danielle was an Office Manager at Wexler Chiropractic and Wellness Center from January 2012 to November 2014, and they worked as an Administrative Assistant at Gentle Dental from April 2011 to October 2011.

Danielle Foley's education history begins in 2006 when they enrolled at Framingham State University. Danielle completed their Bachelor of Arts degree in Psychology and Human Services in 2009. After a gap in their education, Danielle resumed their studies in 2021 at Bay Path University. Danielle is currently pursuing a Master of Science degree in Clinical Mental Health Counseling, which is expected to be completed in 2024.

In addition to their formal education, Danielle has obtained several certifications. In 2018, they completed courses on computer networking and technical support fundamentals through Coursera. In 2016, they obtained certifications in innovative customer service techniques and leadership insights from Dan Rockwell from Lynda.com. In 2015, Danielle completed multiple courses on topics such as developing resourcefulness, body language for leaders, building resilience, communicating across cultures, human resources fundamentals, improving conflict competence, influencing others, leading with emotional intelligence, personal finance fundamentals, project management fundamentals, and the neuroscience of learning, all through Lynda.com.

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