Karin Reul-Heeren

Karin Reul-Heeren has extensive experience in management and team leadership, currently serving as the Team Manager for SME LE Service Center Admin at Telenet since January 2005. In this role, Karin oversees three First Line Admin Teams, the ICT team, and a 2nd line Admin team. Previous positions at Telenet include Teamlead for 2nd line B2B, where Karin was responsible for securing key performance indicators, conducting quality control, and coaching teams. Karin’s career also includes roles such as Teamcoach for B2B and B2C Admin Teams at N-Allo and Actel Direct, as well as early experiences in workforce planning and training at logidis and assistant management roles at CB direct. Educational background includes Management Languages from Katholieke Hogeschool Mechelen.