Lien Hanssens

Lien Hanssens is a skilled Product Manager currently at Telenet, specializing in Agent Assist tooling since October 2024. Prior experience includes serving as a Proxy Product Owner at imec, where a strategic project for chip innovation was led, blending roles of Functional Analyst, QA Engineer, Scrum Master, and Project Manager. Lien's consultancy at AE spanned several years, including a position as Senior IT Consultant and transitioning to Project Manager at Acerta, focusing on a smart assistant for Payroll customers. Initial roles involved Functional Analyst responsibilities at Acerta and Junior Product Owner at Van de Velde, contributing to the launch of webshops. Lien began a career in software quality assurance at Vente-Exclusive.com, working in a large agile team. The educational background includes a Bachelor's degree from UC Leuven-Limburg.