SB

Saim Badar

Director Customer Care

Saim Badar is the Director of Customer Care at Telenor Pakistan, where they lead customer care operations for over 45 million customers. With a telecom career spanning more than 18 years, Saim has expertise in customer experience, digital transformation, and process enhancement. They have held various leadership roles, including Team Leader and Assistant Manager, and have been instrumental in improving service design and customer interactions across multiple channels. Saim holds a Bachelor's degree in Computer Science from PAF KIET and has completed advanced programs in Strategy Execution and Digital Transformation at INSEAD.

Location

Lahore, Pakistan

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