Wayne Grimshawe

Wayne Grimshawe is an experienced leader in customer service and operational management, currently serving as the Director of Customer Care & Shipping at Storio Group since December 2019. Previous roles include Director of Customer Service at Photobox, Head of Revenue Contact Centres at Thames Water, and Head of Customer Contact - NOW TV at Sky. Additionally, Wayne held the position of Head of Customer Services at Barclays Corporate, where a focus was placed on enhancing advocacy and retention for corporate banking customers. Earlier experience includes leading the consumer contact strategy at Danone Baby Nutrition and managing customer service operations at Test Valley Borough Council. Wayne's career commenced at AA, where roles ranged from Channel Development Manager to Senior Sales Support Coordinator. Wayne's educational background includes studies at Queen Marys College from 1996 to 1998.