Abhinav S. is a seasoned professional with extensive experience in business transformation and digital solutions, currently serving as Vice President at Teleperformance in the USA since April 2011. In this role, Abhinav leads initiatives that offer integrated business services to some of the largest global companies, focusing on customer experience management and business process optimization. Previous roles include Deputy Manager at Citigroup Global Services, where Abhinav managed solutions and transitions, and Director of the Consulting Practice at Teleperformance, where significant savings were achieved for clients through process consulting and digital transformation. Abhinav also contributes as a Strategic Advisor for the Customer Experience Certificate Program at the University of Colorado Boulder and holds an MBA in Marketing & eBusiness from Welingkar Institute of Management.
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