Carlos Domeque has a broad profile in customer service and client-focused environments, emphasizing strong written and verbal communication skills in multilingual settings. They managed a contact center team at Booking.com from 2018 to 2022, driving employee productivity and engagement. Carlos also has extensive freelance experience as a film and TV editor and has held various roles in customer service management across notable organizations, including Citi and Arvato Iberia. Currently, they are a Contact Centre Manager at TP, contributing to operational efficiency and project goals in Booking.com's Transport project. Carlos holds degrees in Art History and Spanish, as well as Film Studies.
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