CD

Carlos Domeque

Contact Centre Manager

Carlos Domeque has a broad profile in customer service and client-focused environments, emphasizing strong written and verbal communication skills in multilingual settings. They managed a contact center team at Booking.com from 2018 to 2022, driving employee productivity and engagement. Carlos also has extensive freelance experience as a film and TV editor and has held various roles in customer service management across notable organizations, including Citi and Arvato Iberia. Currently, they are a Contact Centre Manager at TP, contributing to operational efficiency and project goals in Booking.com's Transport project. Carlos holds degrees in Art History and Spanish, as well as Film Studies.

Location

Barcelona, Spain

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