Hazem Mabrouk

Hazem Mabrouk is a seasoned Training and Development Manager currently at Teleperformance, with extensive experience in training roles across various organizations, including a Master Trainer position at the Ministry of Human Resources and Emiratisation and Intelenet Global Services. Previous experience includes roles as a Business Trainer at the National Bank of Abu Dhabi and Contact Center Advisor at Vodafone International Services, where Hazem developed and delivered tailored training programs. Hazem holds multiple qualifications, including a CELTA from the University of Cambridge, a Post-graduate Diploma in Human Resources Management from The American University in Cairo, and an L&D Diploma from CIPD.