Laurence Raj serves as the Global Executive Vice President at Teleperformance, responsible for P&L in digital IT initiatives and leading global hyper-automation efforts, low-code development, and digital solutions to drive innovation and operational efficiency. Previously, Laurence held roles including Sr. Vice President and Global Head of Hyperautomation and Digital Solutions at Teleperformance, overseeing a global transformation program and developing AI strategies. Prior experience includes leadership positions at Intelenet Global Services, focusing on digital transformation in multiple regions and managing diverse projects across banking and analytics. Early career roles included program management at Serco and various technical and operational roles in banking and IT sectors. Laurence holds a Post Graduate Program in Artificial Intelligence & Machine Learning from Texas McCombs School of Business and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Anna University Chennai.
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