Lucian D. has substantial experience in operations management and customer support, currently serving as an Operations Manager at Teleperformance since February 2024. Previously, Lucian held various positions at Majorel from July 2017 to January 2024, including Operations Manager, Team Manager, and Team Lead, focusing on managing customer support teams and mentoring junior staff. Prior to that, a role as a Customer Service Representative at Arvato CRM Solutions involved providing technical support and troubleshooting, as well as establishing strong client relationships. Lucian D. holds a Bachelor's degree in Matematică și informatică from Universitatea Transilvania din Brașov and a High School Diploma in Informatică from ITI Pino Hensemberger.
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