Luis Acevedo

Luis Acevedo has extensive experience in the telecommunications and customer service sectors, holding various leadership roles since 1997. Currently, Luis serves as Gerente General at Teleperformance, a position held since March 2021. Prior to this, Luis held similar leadership roles at Apex America and Conduent, where responsibilities included managing client relations and operations across Latin America. Luis's tenure at Xerox, spanning from 2013 to 2016, involved overseeing customer satisfaction and P&L for telecommunications clients, significantly contributing to annual revenues exceeding $50 million. Additionally, Luis has experience as Director of Operations at Mas Cerca Contact Center and has held managerial positions at Telefónica, Entel, and Citibank. Luis holds a degree in Civil Electronic Engineering from Universidad Técnica Federico Santa María.