Marco Brouwer is a Business Development Director at Teleperformance, specializing in client solutions for the Benelux and Suriname regions. With over 10 years of experience in the Customer Experience domain, they have managed large-scale operations and developed expertise in Customer Service, Online Marketing, and Digital Transformation. Previously, Marco held various positions in facilities management at Landal GreenParks and ING Nederland, and played a key role in overseeing a contact center operation with over 450 employees at Teleperformance. Marco is passionate about leveraging technology, including AI, to enhance business processes and drive innovation. They hold a degree from Haagse Hogeschool Den Haag.
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