Teleperformance
Michael Terban, holding CISSP and CEH certifications, serves as the Director of Global Cyber Threat Intelligence & Red Team at Teleperformance since December 2020, after progressing from the role of Manager of Global Cyber Threat Intelligence. Prior to this, Michael accumulated extensive experience at Pratt & Whitney from June 2008 to December 2020 as the Cyber Threat Intelligence Lead, where significant contributions included the development of a Cyber Actor Heat Map and the production of actionable cyber threat intelligence. Earlier roles include Senior Security Auditor at Shatswell Macleod, Director of Technology Assessment Services at Polar Cove, Vulnerability Assessment Specialist at ECfirst e-security Solutions, and IT Consultant at Volt Services/Computer Sciences Corporation. Michael's educational background includes an Associate of Science degree in Medical from Connecticut Business Institute.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.