Mitrapal Singh is a seasoned IT professional currently serving as the Director of IT at Teleperformance since 2024. With a background that includes roles such as Associate General Manager at HCLTech from 2022 to 2024 and Specialist in IT Service Management at Convergys from 2010 to 2016, Mitrapal has developed extensive expertise in IT service management. They hold a Master's degree in Computer Applications from AMITY University Gurgaon and a Bachelor's degree in Mathematics from Delhi University. Additionally, Mitrapal is an active member of The Open Group, Axelos, and Exin, contributing to the ITSM and SIAM community.
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