Olumide Adigun is a Quality Assurance Team Lead with over 7 years of experience in customer service and relationship management. They previously held roles as a Quality Assurance Analyst at Guaranty Trust Bank and Consol Limited, where they focused on monitoring performance and providing coaching to improve service quality. At Mwanga, Olumide identified sources of customer dissatisfaction and facilitated sessions to enhance customer operations. Currently, they are pursuing a degree in Business Administration at the National Open University of Nigeria.
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