Osama Shaikh is a skilled Customer Support Specialist currently employed at TP, where responsibilities include providing specialized support for fraud and disputes through secure online chat, emphasizing both empathy and compliance. Previously, Osama worked as a Customer Service Associate at Firstsource, managing inquiries and ensuring customer satisfaction. Additional experience includes a tenure as Senior Executive at ICICI Bank and Sales Executive at HDFC Bank. Osama holds a Bachelor of Commerce degree from Mumbai University, earned between 2019 and 2022.
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