Rafael Acosta is an experienced IT professional who served as IT Manager and Director of IT Operations at Teleperformance from 2008 to 2023, overseeing operations for 20,000 workstations in LATAM and leading major technological upgrades. Prior to Teleperformance, they held the position of IT Manager at GE Money from 2005 to 2008. Rafael completed various educational programs, including a Bachelor's degree in Telecommunications from Universidad Autónoma de Nuevo León and advanced diplomas in Networking and Telecommunications from institutions such as CISCO and Avaya, along with a diploma from the Massachusetts Institute of Technology focusing on leadership in teams.
This person is not in the org chart
This person is not in any teams
This person is not in any offices