Sarah K. is a Global Customer Experience & Strategy Executive who specializes in transforming digital experiences for leaders in the Banking, Financial Services, and Insurance (BFSI) sectors. Currently, Sarah serves as the BFSI Global Vice President of Customer Experience at Teleperformance, where they focus on enhancing operational strategies and improving customer loyalty. Sarah’s previous roles include positions such as Vice President of Direct Sales at Retarus and Global Enterprise Sales Director at CenturyLink. With a B.A. in Public Relations and Marketing from the University of Mary Hardin-Baylor, they bring a wealth of knowledge from various leadership positions across the industry.
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