Sharkie C. is a seasoned Senior Business Analyst with experience in the telecommunications sector. They previously served as a Customer Service Manager at Merchants from 2017 to 2021 and began their career as a Customer Service Representative at both MultiChoice and Merchants. Sharkie possesses strong skills in coaching, communication, and organizational leadership, and is dedicated to ensuring exceptional customer experiences. Currently, they apply their expertise in technical support and customer interaction at Teleperformance.
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