Sven Richter is a People Analytics Manager at Teleperformance, bringing over eight years of experience in the customer service industry. Prior to this role, Sven worked in various positions including Customer Service Specialist and Quality Manager at Teleperformance, and held roles such as Integrationsberater and Sozialpädagogischer Assistent. Sven is certified in Power Query for advanced users and generative AI for society, and possesses a C2 Proficient level in English. Educated at institutions such as Heinrich-Heine-Universität Düsseldorf and Bergische Universität Wuppertal, Sven is committed to empowering organizations with data-driven insights and fostering a culture of excellence.
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