Yomna Hamada

Yomna Hamada is a Client Services Manager at Teleperformance, where they focus on enhancing customer success and support. With extensive experience in the outsourcing and offshoring industry, Yomna has held various management roles, including Contact Center Manager and Assistant Call Center Manager. They are Lean Six Sigma certified and have a proven track record in operations management, call center development, and performance management. Yomna holds a Bachelor's degree from Ain Shams University and continues their education at the Faculty of Al Alsun.