Ding Wei Phai

Senior Customer Success Manager at TeleSign

Ding Wei Phai is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Telesign since February 2022, focusing on key enterprise customers and digital identity solutions through APIs. Previously, Ding held the position of Customer Success Manager at TSC - The Stakeholder Company, where responsibilities included managing customer success for enterprise SaaS and providing stakeholder management solutions. A sabbatical period was spent as a freelance researcher delving into moral philosophy and behavioral psychology. Ding's early career included roles at Accenture as a Management Consulting Assistant, where programmatic solutions were developed, and at MSD as an Automation Engineering Intern. Additionally, a foundation in academia was established as a Nanoscience Research Assistant at the National University of Singapore and as a Chemistry Tutor. Ding Wei Phai holds a Bachelor of Engineering in Chemical Engineering from the National University of Singapore.

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