Adam Bamford has over a decade of experience in customer support and technical support roles, currently serving as an Enterprise Customer Support representative at Teletrac Navman since January 2012. In this position, Adam provides first-line support to major account customers, manages escalations, and maintains detailed records of customer interactions. Previous roles at Teletrac Navman include Installation Coordinator and Customer Technical Support, where responsibilities ranged from raising service calls using SAP to handling escalated tickets and coordinating with external engineers. Prior to joining Teletrac Navman, Adam worked as an Information Technology System Support professional at Michelin, offering first and second-line support for manufacturing workshops and managing hardware stock. Adam's foundational education was completed at Holden Lane High School from 2004 to 2009.
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