Alfonso del Castillo

Alfonso Del Castillo has extensive work experience in the field of customer support and management. Alfonso started their career at NCR Corporation in 1990, where they served as a Customer Care Manager until 1996. Following this, they joined Alestra in 1996 as the National Customer Care Manager, a role they held for over two decades until 2018. In 2018, Alfonso joined Teletrac Navman, where they initially served as the Customer Support Director for the US and Mexico. Currently, they hold the position of Global Support Director, overseeing operations in the US, Mexico, UK, and ANZ regions.

Alfonso Del Castillo's education history includes the following:

1. In 2019, Alfonso completed a program called "Disruptive Strategy" at Harvard Business School Online. The field of study for this program was administration and general business management.

2. From 2011 to 2012, Alfonso attended the Thunderbird School of Global Management, where they participated in the ALFA Global Leadership Experience: General Management Program. The specific field of study for this program is not provided.

3. In 2006, Alfonso pursued a Diploma in Managerial Formation at the Tecnológico de Monterrey. No further details regarding the specific field of study are available.

4. Alfonso's earliest education experience mentioned is their studies in Business Administration at the Universidad Tecnológica de México. The exact start and end years for this degree are not mentioned.

In addition to their academic qualifications, Alfonso has obtained additional certifications. These include "Journey to Allyship: Aware" from Vontier in September 2022, indicating a focus on diversity, equity, and inclusion, and "ITIL Fundations 2 and 3" from AXELOS Global Best Practice, which does not provide specific information on the month and year of completion.