Ursula Hyland

Ursula Hyland has a diverse work experience spanning over two decades. Ursula is currently the Head of Operations - EMEA at Televerde since September 2023. Prior to this role, they held the position of Senior Operations Manager at the same company from December 2020 to August 2023. Ursula also worked as an Agent Performance Manager at Televerde from April 2018 to December 2020. Before joining Televerde, Ursula was a Sales Development Representative at the company from April 2017 to April 2018.

Ursula Hyland's earlier work experience includes working as a Client Success Manager at Monster from January 2016 to April 2017. Ursula also worked as a Healthcare Technology Consultant at SceneOne from August 2015 to January 2016, where they built and maintained relationships with private and public sector organizations in the health technology field. Before that, they worked as an IT Recruitment Consultant at Search Consultancy from October 2014 to July 2015.

Ursula's career started at Yell in 2004, where they held the role of Telesales Customer Manager Digital for a decade until September 2014. Prior to Yell, they worked as a Telesales Consultant at Teletech UK from October 2000 to January 2004, and at LAR Services from September 1999 to September 2000.

Ursula Hyland completed their high school education at Our Lady's High School from 1989 to 1995, earning 4 Highers and 8 Standard Grades. Ursula then pursued further education at Glasgow Caledonian University from 1996 to 1998, where they obtained a University Diploma in Applied Biosciences.