JE

John Ernst

Customer Success Manager at TeleVet

John Ernst has a diverse work history spanning multiple industries. John is currently employed at TeleVet as a Customer Success Manager, where they use analytic tools to assess client application usage and develops product expertise. Prior to this, they worked at ActivTrak as a Senior Customer Success Manager, where they achieved a 183% net revenue retention rate in Q1 '22. John also has experience as an Account Executive at Social Solutions, where they designed and executed GTM strategies and piloted a Sales-Marketing Committee. John has also worked as a Sales and Marketing Specialist at New Vision Realty, achieving annual revenue growth and acquiring new customers. At Rackspace, they held multiple roles, including Online Sales Specialist III, Online Sales Specialist II, New Business Consultant, and Customer Service Specialist. John demonstrated strong sales and customer service skills at Rackspace and was recognized for their achievements. Finally, John held the position of Team Leader at Lowe's Home Improvement, where they led a team, contributed to hurricane relief operations, and consistently exceeded sales goals.

John Ernst has a Bachelor of Science degree in Psychology from the University of Houston. John also holds an Associate of Science degree in Psychology from Northwest Vista College.

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Timeline

  • Customer Success Manager

    August 1, 2022 - present

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