Deanna M. Holt

Director Of Client Engagement Shared Services at TeleVox Healthcare

Deanna M. Holt, MBA has a diverse work experience spanning over several years. Their most recent role is as the Director of Client Engagement Shared Services at TeleVox Healthcare, starting in September 2022. Deanna also has an entrepreneurial background, as they are the Founder and Chief Success Coach of Success Looks Like You, a professional career coaching service they launched in 2014. Prior to that, they worked as a Call Center Operations Manager at Weston Insurance from September 2020 to September 2022.

Before entering the coaching and insurance industries, Deanna worked at Travelers for a significant period. Deanna M. held various positions, including Claims Manager and Claims Professional, covering responsibilities such as managing claims staff, determining coverage and liability, and providing exceptional customer service. Their tenure at Travelers lasted from 2000 to 2019.

Deanna's earlier work experience includes a senior role as a Customer Service Supervisor/Loan Counselor at HSBC from 1996 to 2000. In this position, they focused on recovering payments on delinquent mortgage and home equity accounts, as well as providing financial counseling and collaborating with various departments to resolve overdue balances.

Deanna M. Holt, MBA earned their Master of Business Administration (MBA) in Organizational Leadership from Ashford University in 2013. Prior to that, they obtained a Bachelor of Science (BS) degree in Media Communications from Medaille University. In November 2019, Deanna also obtained the All Lines Texas Adjuster License from the State of Texas.

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