Anette Strand

Anette Strand has extensive experience in service management and support, currently serving as Executive Service Manager at Telia since August 2018, following a role as Senior Service Manager. Prior to Telia, Anette held prominent positions at Stockholms stad as Enhetschef for Serviceförvaltningen and IT Strateg for Service Desk and Telephony. Anette's career also includes significant roles at Fujitsu Services, including Service Desk Manager and Supply Chain Manager, where responsibilities encompassed oversight of outsourced services for major clients and leadership in recruitment, budgeting, and SLA compliance. Earlier experience at ICL Fujitsu and IBM underscored skills in HelpDesk implementation and customer service management. Anette's educational background includes various studies focused on IT and administration at Söderportskolan, Kristianstad.