Neudys Nicolás Almonte Hernández

Neudys Nicolás Almonte Hernández has a diverse work experience spanning several companies and roles. Starting with Telna in 2021, Neudys currently holds the position of Business Operations Lead. Previously, Neudys worked at TOMIA from 2019 to 2021 as a Technical Support Engineer, providing tier II and III support for network services. Prior to that, Neudys worked at Starhome Mach from 2013 to 2019, initially as a Global Support Engineer and later as a Support & Operations Engineer for North and Latin America. Neudys played a crucial role in overseeing support operations, troubleshooting, crisis management, and customer relationship management, among other responsibilities. Before joining Starhome Mach, Neudys worked at Orange Dominicana (France Telecom Group) from 2010 to 2013 as an IT Development Engineer & VAS Application Manager, involved in the design and configuration of new products and services. Neudys also has previous experience at Orange Dominicana (France Télécom Group) from 2006 to 2010, where they held various roles such as VAS Network Engineer, VAS Production Engineer, and VAS Production Technician. Overall, Neudys has demonstrated expertise in technical support, operations, troubleshooting, and project coordination within the telecommunications industry.

Neudys Nicolás Almonte Hernández earned a Bachelor's degree in Electronics and Telecommunications Engineering from the Instituto Tecnológico de Santo Domingo, with a specialization in Telecommunications, from 2002 to 2006. Later, from 2008 to 2012, they completed a Diplôme d'études en langue française at the Alliance Française de Saint-Domingue, focusing on Languages.